It only takes three simple steps to sell your used iPhone 5 using our free online service. The first step is to fill out our online form under our “Sell My Device” page to obtain an instant quote on your iPhone. Types of information you need to provide are the model number, carrier, storage capacity, and condition, as well as answer some simple yes or no questions. You only need to enter your first name and email address to obtain your quote. If you like our offer price and want to proceed with the sale, you can go back to the previous page to complete the rest of your contact information.
After we receive your submission, we will contact you and ask you to provide us with the serial number and pictures in order to confirm the condition and details you completed on the information form. The pictures allow us to see the phone prior to sending it to us, as well as to check to make sure you did not make a mistake on the form. If an error is discovered, we are able to supply you with a corrected quote. If all of your information was correct, we confirm the selling price for your iPhone 5 and email you a prepaid shipping label so you can ship us your phone for testing.
It is important to use the proper packing materials to protect your phone and ensure it arrives undamaged at our facility. After we receive your iPhone 5, we will erase all of the data by running a factory restore, and we will test it. Testing can take up to 3 business days. As long as everything is correct and there are no issues, your payment is normally issued either by check or sent to your PayPal account.